You're very correct mama.

I feel the main issue is that in our country, most Government hospitals are grossly understaffed.

The doctor to patient ratio is killing.

Hence, a doctor who is probably just returning from ward round to come to consult at the clinic and will probably be on call later in the day may not have the strength to so a lot of health education.
This is why in most cases there are health educators that should do this.

As a doctor I try my best to educate every patient I attend to.
But truth be told, it's not easy.
Sometimes one can even get pissed off especially if a patient is coming during call hours just to get health education 😂
Some patients too do.

It will shock you that you will find some patients demanding to be attended to immediately they get to the hospital when they just want health education.

That may not be feasible especially if the hands of the doctor is filled with obviously serious cases.

In private hospitals, the patient is definitely King. Lol
So the doctors are naturally more patient and it's also in a more relaxed environment.
No consultant ward round to be afraid of so to say . Lol

This is not to justify that we should not do the right thing.
As much as it lies within us, whoever we are seeing should have some education about the illness or condition.